You can pay in one of our many other partners or you can request a refund by bank transfer (fee payable for each Neosurf Voucher).
– Create a free myNeosurf Account on this page
– Add the balance of your Neosurf Voucher to your account by selecting “deposit”
– Proceed to the refund on your bank account by selecting “withdrawal”
– For security reasons and anti-money laundering rules, Neosurf resellers cannot refund a code previously purchased at a point of sale.
– The holder of the bank account must have the same name as the one used to register for the myNeosurf Account.
– For ALL Refunds a KYC (Know-Your-Customer ID Verification) will be systematically requested.